Privacy Policy
Privacy Policy – Flux Undies Ltd t/a Fluxies
We respect your privacy and are committed to protecting your personal data.
1. What information we collect
When you place an order or contact us, we may collect:
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Name
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Email address
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Delivery address
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Phone number (for delivery updates)
We also collect basic website usage data (such as pages visited) to improve our website.
2. How we use your information
We only use your data to:
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Process and deliver your order
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Contact you about your order
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Provide customer support
If you opt in, we may send you occasional marketing emails. You can unsubscribe at any time.
3. Payments
We do not store your full card details.
All payments are securely processed by trusted third-party payment providers.
4. Sharing your data
We do not sell your personal data.
We only share your information with trusted services necessary to run our business, such as:
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Payment providers
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Delivery companies
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Email service providers (for order updates)
These providers only use your data to perform their services.
5. How long we keep your data
We only keep your data as long as necessary:
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Order information is kept for legal and accounting purposes
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Marketing data is kept until you unsubscribe
6. Your rights
Under the UK GDPR, you have the right to:
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Access your personal data
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Request correction or deletion
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Object to marketing
To exercise your rights, please contact us at: support@fluxies.co.uk
7. Contact
If you have any questions about this policy, please contact us at:
support@fluxies.co.uk